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Prices quoted are in UK Pounds. All buffets are priced per person; sandwich platters priced per round and all other items individually.
Some goods and services may attract * VAT at the prevailing standard rate (currently 17.5%) or VAT will be charged at the zero rate, we can advise you when ordering.
Our operational hours are from 7am until 2pm Monday to Friday.
Ordering & Delivery Details are listed under a separate tab to the left and form part of our terms and conditions.
Payment Terms:
Smaller orders
1. Payment when ordering on-line by credit or debit card
2. Cheque or cash on delivery
3. Agreed credit accounts - payment received within 14 days from delivery/invoice date - a purchase order or the name of the authorising person is required.
Large events:
1. 10% on ordering.
2. 40% 6 weeks before – estimated numbers required
3. 2 weeks before – final numbers and any dietary requirements notified
4. Final 50% - 1 week before
Cancellation Charges:
1. For smaller order we prefer at least 24 hours notice for cancellations
cancellation charges for items on order or prepared that cannot be used will be charged
Any charges will advised when we confirm that the order is cancelled.
2. For larger orders within 6 – 2 weeks - up to 20% of amount paid
3. For larger orders within 2 weeks - by negotiation - up to 100%
We accept payment by most leading credit and debit cards on line including Visa, MasterCard, Amex, Maestro and Delta. Payment will be charged against your card at the time you place your order on line.
An application for a credit account requires references and has to be approved. Credit accounts that do not make payments within the 14 day terms may be advised that the account is suspended and deliveries subject to payment on delivery. A purchase order or the name of the authorising person is required to place orders.
Brophies reserves the right in its sole discretion to accept or refuse any credit account application and to terminate any such account at any time and need not give any reason for any such decisions.
We usually supply Wholemeal bread; a full Vegetarian menu can be supplemented and Dietary needs catered with appropriate notice, information and are subject to confirmation.
We may from time to vary the sandwich/baguette/wrap fillings or menus without notice.
All buffets are supplied on returnable platters garnished, cling-filmed or with clip on lids and presented ready for service
All platters, lids and delivery boxes remain the property of Brophies. They must be given over when requested. Items not returned will be charged.
Additional items can be added to orders or items substituted from other menus, this may cost more.
Paper plates and napkins can be supplied and are complementary on request and subject to stock.
The information, products and prices on this web site are current as at 10/04/2010 and supersedes any earlier printed implementation dated menus, products and prices.
Our platters are strictly for direct customer use and under no circumstances is our food to be re-sold to a third party or offered at subsidised or inflated rates to a third party. This restriction also applies to in-house catering arrangements where contract caterers are ordering on behalf of clients.
Customers will comply with any instructions and recommendations of Brophies in relation to the storage and use of the products (for example and without limitation, use by dates).
Liability The liability of Brophies in contract, tort (including, without limitation, negligence) or otherwise in respect of any products delivered or otherwise in connection with an order or for any loss, injury or damage attributable directly or indirectly thereto will at the sole option of Brophies, be limited to: (a) delivering replacement products (at Brophies expense); or (b) refunding any sums paid to Brophies for the products.
Brophies will not be liable (whether or not caused by Brophies negligence) for any loss of profit or goodwill or opportunity or reputation suffered or incurred by or any third party, nor for any indirect or consequential loss.
Nothing in these terms will limit or exclude the liability of Brophies for death or personal injury caused by negligence on its part and nothing in these terms will affect your statutory rights.
Using material that appears on the Brophies website All rights for the text, graphics, design of the site, computer codes, and all other content or interfaces, and the selection and arrangements thereof (the "Materials") belong to Brophies or its licensors. You may print or download parts of this site and make copies of these for your own personal use only. Any other use (including without limitation any further reproduction, storage or transmission to anyone) of any Materials without our prior written permission is strictly prohibited.
If you do not wish to accept any terms, conditions or amendments you should withdraw your registration to the Brophies Site.
Jurisdiction This Agreement is governed by English law and both we and you agree to submit to the exclusive jurisdiction of the English courts.
Allergies Warning Brophies products may contain traces of nuts.
Access/Force Majeure In the event we cannot fulfil obligations to you under this agreement due to any
event beyond our reasonable control, we will do our best to notify you and as such we will be relieved of our obligations to you under these terms and conditions to the extent that our service is hindered by such an event.
Refund Policy: We do not refund food items. We will refund if goods are not delivered and we are notified within 2 hours of the agreed delivery time. You will be refunded in the same method you originally paid.
Complaint Policy: At Brophies we do everything we can to make sure our customers get the best possible service. We do recognise, however, that we do not always get it right first time. When that happens we always encourage you to tell us about your complaint so that we can put matters right. Please contact Martin or Janice Brophy for a personal response
Brophies guarantee complete satisfaction or a replacement product.
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